Check the FAQs below to find answers to most questions. If your question is about a course, accommodation, or specific language school, please contact the school directly via Extralingo.
Have other questions? Use the contact form to reach out to the Extralingo support team.
You can easily book a language trip via Extralingo. On the school’s page of your choice, you can customize your booking and send your booking request to the school. You will receive a response within 24 hours on weekdays about the availability of your course and accommodation. Once the school has confirmed this, you can complete the booking by paying through Extralingo, ensuring your booking is covered by the Extralingo cover.
Check availability via the language school’s page on Extralingo. You will receive a response within 24 hours on weekdays regarding the availability of your chosen language course and accommodation.
You can book up to a year in advance or last-minute. Submit your request as soon as possible since some periods are very popular, and courses can be fully booked.
Every booking through Extralingo is protected by the Extralingo Cover, guaranteeing the lowest price and inclusive of everything (language course, language test, and certificate). You also benefit from more flexible cancellation conditions. If you find your course for a lower price elsewhere, you will be refunded the difference.
Yes, depending on the cancellation conditions of your booking. Many schools have flexible Extralingo conditions allowing you to cancel or change your language course up to 15 days before arrival for free. This information can be found in your booking confirmation in your personal page or on the language school’s page.
Submit your change request to Extralingo using the form in your booking confirmation. This can be found on your personal page.
Whether there are costs depends on the cancellation conditions of your booking. Many language schools follow the flexible Extralingo cancellation conditions. This information can be found in your booking confirmation on your personal page.
With our 100% best price guarantee, you always get the lowest prices. When booking through Extralingo, you book directly with the language school, so you pay no extra costs. If you find a better price elsewhere, you can claim a refund for the difference. You can find all information on this page.
If you find a cheaper option, we will refund the difference. You can claim a refund for the difference using the form on this page.
Language courses are divided into several categories: general language courses, courses for specific purposes (such as exam preparation or for specific fields), courses for specific target groups (such as courses for 50+ or teens), and courses to improve specific language skills (such as conversation courses).
On this page you'll find everything about the different language course options.
Yes, through Extralingo you can also book accommodations. There are different types of accommodations such as host families, shared apartments, student residences, private apartments or studios, and hotels or hostels.
On this page you'll find everything about the different accommodation options.
There are various ways to check the quality of a language school: read student reviews, view the school’s rating on Extralingo, and check for accreditations from independent institutes. You can also start a conversation with the school via Extralingo to discuss specific needs.
On this page you'll find everything you need to know about accreditations and how they work.
You can pay securely via Extralingo using various methods: iDeal, iDeal in 3 installments, credit card (Mastercard and Maestro), manual transfer, Sofort, Bancontact, and more.
This depends on the language school. Usually, the down payment is 30%, with the rest following later. You can find this information at the bottom of each language school’s page under 'Payment Policy'.
Within Europe: EU citizens do not need a visa. Non-EU citizens usually need a visa, depending on the course duration.
Outside Europe: EU citizens and non-EU citizens generally need a visa. Specific requirements vary by country and course duration.
The language school can help with this. Contact the school via Extralingo to discuss the possibilities.
This depends on your destination and nationality. If traveling within Europe, you need a valid passport or travel document. If traveling outside Europe, you may need a visa. Check this with the language school in advance.
First, contact the language school. If the issue persists, contact Extralingo via the contact form below or [email protected]. Our team will assist you.
Contact us via the contact form below or [email protected].
Contact us via the contact form below or [email protected]. If your question is about a booking or specific language school, we recommend contacting the school directly via Extralingo.