How can I book a language school?

You can easily book a language trip via Extralingo. On the school’s page of your choice, you can customize your booking and send your booking request to the school. You will receive a response within 24 hours on weekdays about the availability of your course and accommodation. Once the school has confirmed this, you can complete the booking by paying through Extralingo, ensuring your booking is covered by the Extralingo cover.

How do I know if a course is available?

Check availability via the language school’s page on Extralingo. You will receive a response within 24 hours on weekdays regarding the availability of your chosen language course and accommodation.

How far in advance should I book my course?

You can book up to a year in advance or last-minute. Submit your request as soon as possible since some periods are very popular, and courses can be fully booked.

What is Extralingo cover?

Every booking through Extralingo is protected by the Extralingo Cover, guaranteeing the lowest price and inclusive of everything (language course, language test, and certificate). You also benefit from more flexible cancellation conditions. If you find your course for a lower price elsewhere, you will be refunded the difference.

Can I cancel or change my booking?

Yes, depending on the cancellation conditions of your booking. Many schools have flexible Extralingo conditions allowing you to cancel or change your language course up to 15 days before arrival for free. This information can be found in your booking confirmation in your personal page or on the language school’s page.

How can I change my booking?

Submit your change request to Extralingo using the form in your booking confirmation. This can be found on your personal page.

Are there costs associated with canceling my booking?

Whether there are costs depends on the cancellation conditions of your booking. Many language schools follow the flexible Extralingo cancellation conditions. This information can be found in your booking confirmation on your personal page.

What does the lowest price guarantee mean?

With our 100% best price guarantee, you always get the lowest prices. When booking through Extralingo, you book directly with the language school, so you pay no extra costs. If you find a better price elsewhere, you can claim a refund for the difference. You can find all information on this page.

I found a cheaper price elsewhere, what should I do?

If you find a cheaper option, we will refund the difference. You can claim a refund for the difference using the form on this page.

What types of courses are offered?

Language courses are divided into several categories: general language courses, courses for specific purposes (such as exam preparation or for specific fields), courses for specific target groups (such as courses for 50+ or teens), and courses to improve specific language skills (such as conversation courses).On this page you'll find everything about the different language course options.

Can I also book accommodations?

Yes, through Extralingo you can also book accommodations. There are different types of accommodations such as host families, shared apartments, student residences, private apartments or studios, and hotels or hostels.On this page you'll find everything about the different accommodation options.

How do I know if a language school is good?

There are various ways to check the quality of a language school: read student reviews, view the school’s rating on Extralingo, and check for accreditations from independent institutes. You can also start a conversation with the school via Extralingo to discuss specific needs.On this page you'll find everything you need to know about accreditations and how they work.

What payment methods are accepted?

You can pay securely via Extralingo using various methods: iDeal, iDeal in 3 installments, credit card (Mastercard and Maestro), manual transfer, Sofort, Bancontact, and more.

When do I need to pay for my language course?

This depends on the language school. Usually, the down payment is 30%, with the rest following later. You can find this information at the bottom of each language school’s page under 'Payment Policy'.

Within Europe: EU citizens do not need a visa. Non-EU citizens usually need a visa, depending on the course duration.Outside Europe: EU citizens and non-EU citizens generally need a visa. Specific requirements vary by country and course duration.

Do you help with visa applications?

The language school can help with this. Contact the school via Extralingo to discuss the possibilities.

What documents do I need for my trip?

This depends on your destination and nationality. If traveling within Europe, you need a valid passport or travel document. If traveling outside Europe, you may need a visa. Check this with the language school in advance.

What should I do if I have problems with my booking?

First, contact the language school. If the issue persists, contact Extralingo via the contact form below or hello@extralingo.com. Our team will assist you.

How can I reach customer service?

Contact us via the contact form below or hello@extralingo.com.

What if my question is not listed?

Contact us via the contact form below or hello@extralingo.com. If your question is about a booking or specific language school, we recommend contacting the school directly via Extralingo.